CAT-MIP Dictionary Integration in N-zo
The CAT-MIP Dictionary is integrated by default into the AI that powers N‑zo.
This means that when developers or MSP operators interact with N-zo, the system already understands the terminology and operational structures used in managed IT environments.
No configuration or setup is required.
The CAT-MIP dictionary is automatically applied during AI interpretation and response generation.
What CAT-MIP Is
CAT-MIP (Common AI Terminology for Managed IT Providers) is a standardized dictionary designed to help AI systems correctly interpret MSP concepts.
It provides structured definitions for common objects, actions, and relationships found in MSP environments, including concepts such as:
- Tenants and tenant hierarchies
- Endpoints and device ownership
- Alerts and signals
- Policies and policy drift
- Automation actions
- Service environments and infrastructure objects
By embedding these definitions directly into the AI layer, N-zo can interpret queries in the correct operational context.
How CAT-MIP Works in N-zo
When a user submits a request to N-zo, the system processes the request through several internal steps.
- User Input
A question, command, or prompt is submitted through the N-zo interface or an integrated workflow. - Semantic Interpretation
The CAT-MIP dictionary is used to map terminology within the request to standardized MSP concepts. - Context Alignment
The interpreted request is aligned with the customer’s MSP environment, including tenants, devices, alerts, and policies. - System Query / Action Generation
N-zo generates the appropriate data queries, automation instructions, or recommendations. - Response Generation
Results are returned using terminology consistent with MSP operations.
Example
User Prompt
Show me endpoints with patch drift across tenants.
CAT-MIP Interpretation
- Endpoints → Managed devices
- Patch drift → Device patch state deviating from expected policy
- Tenants → Managed customer environments
Result
N-zo translates the request into the appropriate platform queries and returns actionable information aligned with MSP workflows.
No Configuration Required
CAT-MIP is automatically active in all environments using N-zo.
There are:
- No settings to enable
- No APIs to configure
- No dictionaries to upload
The dictionary operates as part of the AI interpretation layer within the platform.