Getting Started with CAT-MIP in ChatGPT

What this is:
CAT-MIP is a shared vocabulary for MSPs. When you give ChatGPT the CAT-MIP terminology as a reference, it understands your environment better and gives more specific, usable answers.

Instead of generic IT advice, you get responses that match how MSPs actually work.

You don’t need to learn CAT-MIP.
Just:

1. Add the terminology to a ChatGPT Project
2. Use words like Tenant, Endpoint, Asset, Policy
3. Enjoy the improved scope as you ask questions

Better vocabulary = better AI outcomes.

Step 1. Copy the CAT-MIP terminology

Go to https://github.com/cat-mip/cat-mip/releases/tag/v16 and copy the terminology from cat-mip.pdf (or download the document).

Step 2. Create a Project in ChatGPT

1. Open ChatGPT
2. Click Projects
3. Click New Project
4. Name it something like:
   • MSP Operations
   • CAT-MIP Workspace

Step 3. Add CAT-MIP to the Project

Inside the Project:

1. Open Project instructions (or Knowledge / Files)
2. Paste the CAT-MIP terminology
3. Add this simple instruction at the top:

Use CAT-MIP terminology as the source of truth for MSP terms.
If a request is unclear, ask for clarification using CAT-MIP terms.
Give answers that are specific to MSP operations.

That’s it. You’re done.

Now ChatGPT has MSP context.

Step 4. What to expect

When CAT-MIP is working, you will notice:

• Less generic advice
• Fewer wrong assumptions
• Better questions when information is missing

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